Introducing Guest Shipment Tracking!

We are excited to announce the launch of a new feature on our website that will make tracking shipments a breeze for our customers – and lighten the load on our customer service lines! Now Introducing guest shipment tracking!

Customers can now track their shipments without logging into our system. That’s right, no more waiting on hold asking for a password reset!

Here’s how it works:

• Customers simply visit our homepage, www.jays.ca, and click on the TRACK SHIPMENT button.
• They’ll be directed to our Freight page where they can choose their search criteria: Bill Number (example S*******) or Bill of Lading (example Trace#).
• Once they enter the tracking number, they’ll have instant access to their shipment information including GPS location, Shipment status, PODs etc.
• Shipments are tracked one bill at a time.

Benefits for Everyone:

• This is a feature customers have been requesting, and we’re finally able to deliver!
• Customers can track shipments even if they’re not the Bill-To party – as long as they have the correct tracking number.
• Quick and Easy!
• Tracking takes just seconds with a Bill Number or Bill of Lading.